PRODUCT REVIEW POLICY

Last updated: March 16, 2024

Please read this Product Review Policy carefully before using Our Service.

If you do not agree with any of the statements in our Product Review Policy, please do not use any of our services.

About Product Reviews

At Stellar and Stark, we've dedicated ourselves to crafting high-quality decals for our valued customers. We wholeheartedly welcome your feedback, both positive and constructive, and we encourage you to share your opinions openly. Our customer reviews serve as a valuable resource, providing insights and information to fellow shoppers based on the real experiences of our product users. We appreciate your willingness to contribute, but kindly request that you refrain from using reviews as a platform for any ulterior motives or deceptive practices.

We uphold a strict zero-tolerance policy for reviews that deviate from our guidelines. Our primary objective is to ensure that reviews are informative and genuine, helping prospective buyers make informed decisions about our products.

Our review moderation process employs a combination of manual and automated procedures to identify and remove reviews that contravene our guidelines. The determination of a review's compliance rests solely with Stellar and Stark. By submitting content, you agree to adhere to these terms and conditions.

Examples of reviews that are not permitted include:

  • Attempting to manipulate ratings by flooding a product with multiple negative reviews from a single disgruntled shopper.
  • Posting reviews in exchange for monetary compensation.
  • Reviews from individuals who have not purchased or used the product.
  • Multiple submissions by the same person for the same product, irrespective of whether the reviews are positive or negative.
  • Reviews given in exchange for a refund or a replacement product.
  • Reviews that violate our community guidelines.
  • Self-promotion or advocacy of content unrelated to our products.

If you believe that we have mistakenly removed or blocked a review, please visit our Contact Us page at https://www.stellarandstark.shop/contact and send us a message or contact us via email at hello@stellarandstark.net. We value your input and strive to maintain a transparent and trustworthy review ecosystem for all our customers.

Review Guidelines

Eligibility:
To submit product reviews, you must have made a purchase of the relevant product within the last 90 days. This requirement does not apply to reading reviews. Reviews may not be posted on behalf of someone else who made the purchase. Stellar and Stark may reply to reviews left by customers.

Relevance:
Reviews should provide pertinent information related to the product, your personal experience, and its performance in relation to your expectations. Your posted content must genuinely reflect your own experiences and opinions.

  • Customer Reviews should pertain strictly to the product itself.
  • Feedback about specific shipments should only be included when relevant to the product's performance.
  • Comments concerning pricing, product availability, or acquisition methods should be directed to our support channels.
  • Confidential information, such as correspondence between customers and Stellar and Stark is strictly prohibited.
  • Personally identifying information including but not limited to last name, phone number, email address, mailing address, banking information, etc.

Respect:
We highly value your perspective, but we expect a certain level of courtesy when posting on our platform. Disagreement with others' opinions is natural, but disrespectful behavior will not be tolerated. We reserve the right to remove reviews displaying any of the following:

  • Libelous, defamatory, harassing, threatening, or inflammatory content.
  • Profanity.
  • Discrimination based on race, nationality, gender, religion, sexual orientation, age, or disabilities.
  • Pornographic, lewd, or sexually explicit content.
  • Content that invades others' privacy, such as phone numbers, email addresses, physical addresses, or personal information.
  • Impersonation or false representation of an organization with which you are not affiliated.
  • Solicitations to others.
  • Attempts to silence or overshadow others' opinions.
  • Name-calling or personal attacks on fellow reviewers.
  • Posting URLs or links to external sites or internet-based resources (files, etc.).
  • Promotion of content unrelated to our products.

Infringement of Intellectual Property:
Do not post content acquired from other sources, and refrain from actions that infringe upon the intellectual property or proprietary rights of others. Only share your original content.

Illegal Content:
Do not post anything that solicits or supports illegal behavior, including but not limited to:

  • Violence.
  • Fraud.
  • Drug use.
  • Underage drinking.
  • Child or animal abuse.
  • Any such content will be promptly removed and reported to the authorities.

Additional Guidelines:
The following additional guidelines apply to all product reviews:

  • If your review is not posted, rejected, or removed due to non-compliance with these rules, you may not submit another review for the same product, even if the content differs.
  • Customers are not allowed to submit multiple reviews for the same product.
  • We reserve the right to restrict certain users from posting reviews if we detect unusual or malicious behavior.
  • URLs or links are only permitted to pages hosted by Stellar and Stark.

Reporting Inappropriate Content:
If you come across content that you believe violates these guidelines or is otherwise inappropriate, you can report it for review. To report a review, visit our Contact Us page at https://www.stellarandstark.shop/contact and send us a message or contact us via email at hello@stellarandstark.net.

Use of Material:
Any content you post may be utilized by Stellar and Stark as needed. No compensation will be provided for the content you submit. By posting here, you agree that the review content becomes the property of Stellar and Stark, and you relinquish any copyright or other rights over the material. Stellar and Stark may use this material in whole or in part, as necessary per the terms of the Stellar and Stark privacy policy. Stellar and Stark is not obligated to notify you of such usage unless required by the aforementioned privacy policy.

Contact Us

If you have any questions about this Product Review Policy, You can contact us:

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