IMPORTANT!!! A decal cannot be applied to all surfaces. In order for a decal to adhere properly, the surface must be clean, smooth, hard, largely flat, & dry with a temperature between 50-90°F. If the decal is not coming off the transfer tape, the decal is not properly adhering to your surface.
**Stellar and Stark is not responsible for decals not sticking to your chosen surface, errors applying your decal, or any damage that may occur to your surface during decal application or decal removal. See APPLYING YOUR DECAL for more information.
The most common problems found with decal application are as follows:
–NOT choosing the correct vinyl type (indoor vs outdoor vinyl);
–NOT rubbing the top of the transfer tape thoroughly before pulling tape from decal;
–SURFACE is not flat enough e.g. washing machine door shaped like an upside-down bowl;
–SURFACE is too hot (over 90 degrees); SURFACE is too cold (below 50 degrees);
–SURFACE is too bumpy or textured;
–SURFACE is wet or environment is too humid;
–SURFACE is not cleaned properly (dirt, oil, soap, chemical residue, etc.);
–SURFACE is newly painted – WAIT AT LEAST 6 WEEKS;
–SURFACE is painted with value paint;
–SURFACE paint is old, flaking, powdery, or chalky;
–SURFACE is painted with eggshell paint;
–SURFACE is painted with low or zero VOC paint (“Green paint”);
–SURFACE is painted with “Teflon”, “silicone” or similar additives to make them “wash and wear“ e.g. – scuff resistant, child resistant, wear resistant, etc.;
–SURFACE is papered e.g. wallpaper, cardboard, cardstock;
-SURFACE is waxed;
--SURFACE is silicone
-SURFACE is covered with window film e.g. frosted, tinted, etc. - this includes window film applied by manufacturer;
MIRRORS - Notice - If applying to mirrors, there may be a reflection effect. This effect is especially noticeable with dark colored vinyl.
TEST YOUR SURFACE: Test the surface using a piece of masking tape or Washi tape. Though not foolproof, this simple test may indicate whether your decal will stick to your chosen surface. If you are in doubt about a surface you wish to apply a decal, please contact us via our contact form or directly at hello@stellarandstark.net.